State Farm® Insurance Agent Conrado Arroyo

"Michelle has been my rep now for 5 years. She’s been an amazing help with all my insurance needs. We developed a great relationship over the years. We always have some laughs before talking business. She’s very professional, courteous and knowledgeable, she’s always ready to answer any questions or concerns I might have whenever I need her. Besides being my insurance agent, shes’s also a great person. Thanks for all your help Michelle, What would I do without you? looking forward in working together for many more years to come. Nikki Del Sol."

"Rosa is an amazing rep. She helped us with our car insurance and now help us with our home insurance. Very pleased with her. Thank you Rosa!"

"Without them I don’t know where I’d be with my car. When I’ve been behind on payments they’ve given me grace, even I was in a car accident - they helped see me through it! Michelle and her team are phenomenal and I’m so happy to be a part of StateFarm!"

"Michele and Rosa are outstanding people 👏 Thank you for your professionalism!"

"The Conrado Arroyo agency has been my familie's rep for more than 25 years. The agents are very experienced, personable, and professional. They assist in helping you make the best decisions based on your individual family's needs. SHOUT OUT to Michelle, Rosa, and Lucy."

"Maria Oliveira at the Chestnut Street Newark location was great!"

"Great, Michele Perez a great representative."

"I have a wonderful agent with State Farm & her name is Michelle Peres, she is patient, she listens & she cares. She is amazing. God Bless her."

"Lucy was great."

"I started insuring my cars over 10 years at this Branch i love coming here everyone is always Helpful and Maria always welcomes you with a smile. Great customer service"

"Great customer service. Always so helpful"

"Michelle was excellent to work with when the time came to choose the insurance policies that best fit my family’s needs. She was knowledgeable on the different options offered by State Farm and was able to answer all my questions providing me a sense of confidence and understanding of the policy choices I made. I would definitely recommend Michelle to work with for all your insurance needs!"

"Very nice service and the front desk lady is very helpful, thanks!!!"

"Found exactly what I needed quick, easy and affordable."

"What can I say? Beyond great customer service. They explained all my coverages, explained all the discounts I can get from bundling my auto and home together, provided me a referral for a super easy defensive driving class and offer very convenient payment options. Also provided me with a great life insurance policy to secure my family if anything happens to me. Thank you !!"

"Amazing customer service since I started my insurance with them in 2007. The entire staff is always helpful with any question I have. They always review my policy when rates change and provide great financial advice. I recommend 1000%"

"Mrs. Lucy Tavares is great. Excellent customer service and support. Very professional, knowledgeable and faster quick assistance we can have. 5🌟🌟🌟🌟🌟. Keep up the good work. Thank you. Jack ( Joaquim Vanderheof)"

"I highly recommend Conrado Arroyo - State Farm Insurance Agent! Rosa Rebelo is extremely knowledgeable and always willing to go above and beyond to help me find the best coverage for my needs. Thanks Rosa Rebelo!"

"Muy atentos gracias"

"Very helpful 👌"

"I wish I could do 0 stars. I tried multiple times to arrange my policy since I moved from a different state. All these times I left messages with Michelle for the person that did my quote to contact me. This never happened. I kept reaching to the office and when I finally get in contact with the person that did my policy, Lucy. She tells me that we discussed the quote and said it was too expensive, when I never had a conversation with this person. Lucy then says that I am not able to get a policy with Statefarm. I asked for an explanation and all I got “the system is telling me I can’t proceed”. This is the first time I experienced this from an agent office. Wouldn’t recommend to come here. Looks like no one knows what they are doing."

"Very professional just made a phone call for details 5 star"

"Very good people"

"My mother and I had a policy. At first They are happy to assist when you're ready to open a new policy, but when it's time to cancel service or make any sort of follow-up, they give you the run around. Very frustrating experience and unreliable, wish I never got involved with this company. Low quality customer service, agents who say they will call you back and never do( Luciana and Maria), I requested to cancel all policies and was told by Maria I could only suspend it for a while, then went in person to cancel with Luciana and when I contacted customer service because I received a bill I was told my policy had not been cancelled. Huge waste of time."

"Muy bueno"