State Farm® Insurance Agent Conrado Arroyo

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What our customers say about us...

Jack Vanderheof

July 12, 2023

5 out of 5

"Mrs. Lucy Tavares is great. Excellent customer service and support. Very professional, knowledgeable and faster quick assistance we can have. 5🌟🌟🌟🌟🌟. Keep up the good work. Thank you. Jack ( Joaquim Vanderheof)"

Trany Feldman

June 29, 2023

5 out of 5

"I highly recommend Conrado Arroyo - State Farm Insurance Agent! Rosa Rebelo is extremely knowledgeable and always willing to go above and beyond to help me find the best coverage for my needs. Thanks Rosa Rebelo!"

Miguel Alvarado

June 21, 2023

5 out of 5

"(Translated by Google) very attentive thank you (Original) Muy atentos gracias"

Fabian Vega

March 1, 2023

4 out of 5

"Very helpful 👌"

Mery Cevallos

March 1, 2023

1 out of 5

"I wish I could do 0 stars. I tried multiple times to arrange my policy since I moved from a different state. All these times I left messages with Michelle for the person that did my quote to contact me. This never happened. I kept reaching to the office and when I finally get in contact with the person that did my policy, Lucy. She tells me that we discussed the quote and said it was too expensive, when I never had a conversation with this person. Lucy then says that I am not able to get a policy with Statefarm. I asked for an explanation and all I got “the system is telling me I can’t proceed”. This is the first time I experienced this from an agent office. Wouldn’t recommend to come here. Looks like no one knows what they are doing."

Miguel Marques

September 14, 2022

5 out of 5

"Very professional just made a phone call for details 5 star"

Antonio Manuel (Soares)

February 16, 2022

5 out of 5

"Very good people"

Karolyn Castro

November 12, 2021

1 out of 5

"My mother and I had a policy. At first They are happy to assist when you're ready to open a new policy, but when it's time to cancel service or make any sort of follow-up, they give you the run around. Very frustrating experience and unreliable, wish I never got involved with this company. Low quality customer service, agents who say they will call you back and never do( Luciana and Maria), I requested to cancel all policies and was told by Maria I could only suspend it for a while, then went in person to cancel with Luciana and when I contacted customer service because I received a bill I was told my policy had not been cancelled. Huge waste of time."

GUAMAN PRODUCCIONES

September 4, 2021

5 out of 5

"(Translated by Google) Very good (Original) Muy bueno"

Jesus Orosco

June 11, 2021

5 out of 5

"(Translated by Google) Excellent service Thank you very much (Original) Excelente servicio Muchas gracias"

Henry Velez

June 10, 2021

5 out of 5

"Rosa Rebelo 🙏🙏Very friendly 👍👍"

Donald Sipe

February 26, 2021

1 out of 5

"Still waiting for a response from them. It's been 2 weeks since I have called them."

Blanca Giron

February 25, 2021

5 out of 5

"(Translated by Google) Excellent service (Original) Excelente servicio"

Edwin Ramirez

December 10, 2020

1 out of 5

"Never got a call back when I called for a qoute"

Lucimar Marchioli

July 21, 2020

5 out of 5

"(Translated by Google) I thought it was very good, I loved it (Original) Achei muito bom adorei"

David Gonzalez

October 19, 2019

5 out of 5

"Great company,staff. Well prepared."

Malcolm Howard

September 14, 2019

5 out of 5

"Great broker for your property and casualty needs. Also please talk to them about life insurance!"

Alan Gomes

March 9, 2019

5 out of 5

"Great people"

Natalie De Abreu

January 21, 2018

5 out of 5

"I am very grateful to the staff, specially Maria, Rosa e Marlene for their professionalism and remarkable service. I called the agency Saturday to add a vehicle to my policy and even though the office was closing in 5 minutes, Maria and Rosa were able to provide proof of insurance to the car dealership in less than 15 minutes! Thanks to their efforts, I was able to drive my new vehicle home that same day!!!"

Nick Chirico

July 26, 2017

1 out of 5

"Terrible service, waited for an hour for this agency to send a proof of insurance. Had to call back 3 times, ended up speaking to 3 different people, very unprofessional."

What our customers say about us...

Jack Vanderheof

July 12, 2023

5 out of 5

"Mrs. Lucy Tavares is great. Excellent customer service and support. Very professional, knowledgeable and faster quick assistance we can have. 5🌟🌟🌟🌟🌟. Keep up the good work. Thank you. Jack ( Joaquim Vanderheof)"

Trany Feldman

June 29, 2023

5 out of 5

"I highly recommend Conrado Arroyo - State Farm Insurance Agent! Rosa Rebelo is extremely knowledgeable and always willing to go above and beyond to help me find the best coverage for my needs. Thanks Rosa Rebelo!"

Miguel Alvarado

June 21, 2023

5 out of 5

"(Translated by Google) very attentive thank you (Original) Muy atentos gracias"

Fabian Vega

March 1, 2023

4 out of 5

"Very helpful 👌"

Mery Cevallos

March 1, 2023

1 out of 5

"I wish I could do 0 stars. I tried multiple times to arrange my policy since I moved from a different state. All these times I left messages with Michelle for the person that did my quote to contact me. This never happened. I kept reaching to the office and when I finally get in contact with the person that did my policy, Lucy. She tells me that we discussed the quote and said it was too expensive, when I never had a conversation with this person. Lucy then says that I am not able to get a policy with Statefarm. I asked for an explanation and all I got “the system is telling me I can’t proceed”. This is the first time I experienced this from an agent office. Wouldn’t recommend to come here. Looks like no one knows what they are doing."

Miguel Marques

September 14, 2022

5 out of 5

"Very professional just made a phone call for details 5 star"

Antonio Manuel (Soares)

February 16, 2022

5 out of 5

"Very good people"

Karolyn Castro

November 12, 2021

1 out of 5

"My mother and I had a policy. At first They are happy to assist when you're ready to open a new policy, but when it's time to cancel service or make any sort of follow-up, they give you the run around. Very frustrating experience and unreliable, wish I never got involved with this company. Low quality customer service, agents who say they will call you back and never do( Luciana and Maria), I requested to cancel all policies and was told by Maria I could only suspend it for a while, then went in person to cancel with Luciana and when I contacted customer service because I received a bill I was told my policy had not been cancelled. Huge waste of time."

GUAMAN PRODUCCIONES

September 4, 2021

5 out of 5

"(Translated by Google) Very good (Original) Muy bueno"

Jesus Orosco

June 11, 2021

5 out of 5

"(Translated by Google) Excellent service Thank you very much (Original) Excelente servicio Muchas gracias"

Henry Velez

June 10, 2021

5 out of 5

"Rosa Rebelo 🙏🙏Very friendly 👍👍"

Donald Sipe

February 26, 2021

1 out of 5

"Still waiting for a response from them. It's been 2 weeks since I have called them."

Blanca Giron

February 25, 2021

5 out of 5

"(Translated by Google) Excellent service (Original) Excelente servicio"

Edwin Ramirez

December 10, 2020

1 out of 5

"Never got a call back when I called for a qoute"

Lucimar Marchioli

July 21, 2020

5 out of 5

"(Translated by Google) I thought it was very good, I loved it (Original) Achei muito bom adorei"

David Gonzalez

October 19, 2019

5 out of 5

"Great company,staff. Well prepared."

Malcolm Howard

September 14, 2019

5 out of 5

"Great broker for your property and casualty needs. Also please talk to them about life insurance!"

Alan Gomes

March 9, 2019

5 out of 5

"Great people"

Natalie De Abreu

January 21, 2018

5 out of 5

"I am very grateful to the staff, specially Maria, Rosa e Marlene for their professionalism and remarkable service. I called the agency Saturday to add a vehicle to my policy and even though the office was closing in 5 minutes, Maria and Rosa were able to provide proof of insurance to the car dealership in less than 15 minutes! Thanks to their efforts, I was able to drive my new vehicle home that same day!!!"

Nick Chirico

July 26, 2017

1 out of 5

"Terrible service, waited for an hour for this agency to send a proof of insurance. Had to call back 3 times, ended up speaking to 3 different people, very unprofessional."